Stairlift buying checklist
Print this list, take it to every survey and tick each point. It covers the user, the stairs, the features, the safety, the costs and your rights.
Updated Oct 21, 2026
The user
- Can they sit down, stand up and turn safely? If not, consider a standing lift, a platform lift or a home lift.
- Weight of the heaviest user, against the model's limit.
- Hand strength: controls, seatbelt and folding seat they can manage.
- Will their needs change in the next few years?
The stairs
- Shape, width at the narrowest point, angle (see measuring help).
- Space at the top to swivel and step off; at the bottom for the rail end.
- Doors, radiators, window sills, a sloping ceiling.
Features
- Swivel seat, manual or powered.
- Folding footrest and seat, powered if needed.
- Safety sensors that stop the lift when something is in the way.
- Seatbelt type; a key switch to stop unauthorised use.
- Remote controls at the top and bottom.
Costs and aftercare
- Price including installation and any building work.
- Warranty length and coverage.
- Service price and frequency; breakdown response time.
- Battery replacement cost.
- Removal and buy-back.
Rights and paperwork
- Written quote with the model and options.
- Cancellation rights in writing.
- Grants applied for before ordering, where required.
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